Overview
Month to date
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Newly Onboarded Hotels
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Churned Hotels
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Subscription Collections
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Payment Transactions
Commission-bearing guest payments. Track failures & uncollected commission to chase and convert.
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Product Engagement
How hotels use each Stayflexi module. Staff and automated actions are excluded. IST days, end date included. Compared with the previous period of the same length.
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New UI Adoption
Properties migrated to the new dashboard · sourced from ANALYTICS_EVENT.event_type='NEW_UI'
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Flexi AI Chat — Usage
Customer chat interactions with the in-product AI assistant · source:
agent_conversations + agent_messages (per DeepSQL brain)
Max 90 days
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User Management
Manage dashboard access and CSM assignments
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